Refund and Return Policy for YHWH Threads and Boosted Gear Co.
At YHWH Threads and Boosted Gear Co., we strive to provide you with high-quality products and a seamless shopping experience. Due to the custom nature of our items, we have a strict no refund or exchanges policy. However, we understand that issues may occasionally arise, and we are committed to ensuring your satisfaction.
No Refunds or Exchanges
All sales are final. We do not offer refunds or exchanges on any of our products. Please make sure to review your order carefully before finalizing your purchase.
Exceptions for Print Errors or Quality Issues
If you receive an item with a print error or quality issue, we are here to help. You have 7 days from the date of delivery to reach out to us for an inspection of the case. To facilitate this process, please follow these steps:
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Contact Us: Send an email to our customer service team using our contact form within 7 days of receiving your order. Include your order number, a detailed description of the issue, and clear photos of the affected item.
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Inspection: Our team will review your case and determine the appropriate action. We may request additional information or photos to help us better understand the problem.
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Resolution: If the issue is deemed to be a print error or quality defect, we will provide you with instructions on how to proceed. This may include a replacement of the defective item at no additional cost to you.
Important Notes
- We do not accept returns or exchanges for any other reasons, including but not limited to size, color, or change of mind.
- Items must be in their original condition and must not have been worn or washed.
- Shipping costs are non-refundable.
By placing an order with YHWH Threads or Boosted Gear Co., you acknowledge and agree to this refund and return policy. We appreciate your understanding and support.
Thank you for choosing YHWH Threads and Boosted Gear Co.!